1 Copper

No Dell Datasafe option

I'm trying to revert the computer back to factory conditions using the instructions from dell, here: http://www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?docid=266287

However, when I get to step 4, there is no "Dell DataSafe Restore and Emergency Backup and DataSafe Options", option.  See attached screenshot.  How can I revert the computer to factory conditions?  The last restore point is from yesterday so that won't work. 

I am in Administrator mode.

Dell Inspiron 15R N5110, a couple years old.