Re: my dell latitude e6420 screen goes blank when it has to boot

Hi Harinder,

As you mentioned that you are able to open one time boot menu, I would suggest you to perform diagnostics on the system to check if it is a hardware issue.

Also, you may refer to the link mentioned below:

http://dell.to/19UfI4w

Thanks & Regards
Manshu S
#iworkfordell

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