jessb_55
1 Nickel

RE: Intel HD graphics 4000 driver causing system to freeze

It's windows 7 enterprise 64 bit.

I have ran diagnostics and all has passed.

When it freezes the computer completely locks up and I have to hold down the power button to shut it off and back on.

It freezes pretty often, and is very random. Sometimes the display driver will just stop responding and the screen will flicker as well.

The freezing doesn't seem to be application specific, I can be doing anything and can even do it when finishing up it's booting up process even. One application that it sure doesn't seem to like is Microsoft Word or other Office applications.

I have not recently added any software or hardware and in fact the computer has basically been doing it since I got it.

I'm very frustrated with this purchase as I can't even use it.

0 Kudos