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RE: Inspiron 7737 (17 7000) sleep mode problem

My Inspiron 17 7000 arrived late October and I have been trying to figure out the secrets of sleep mode to no success.  Sometimes it seems as if the laptop is trying to wake up, you can hear the hum of the laptop, and the lights in the front flicker -  but the black screen remains. Extremely frustrating when I leave the laptop unattended for longer periods of time and have to reboot.  You would think that DELL would take this flaw seriously and have it fixed. Removing the sleep function should not be an option as I'm sure the life of the screen will be greatly diminished - and this was not a cheap lap top.

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