RE: Dell Latitude E7450 - graphics driver stopped working and has recovered

Hi ,

Kindly help me with some more information so that I can understand the issue better,

*Have you had the chance to check in safe mode with networking to see if the video distorted .

*Have you tried to initiate lcd BIST (Built in self test ) on the system by pressing the D Key and the power button once the test is initiated then if the screen works fine then you should be able to view solid colors on the screen without distortion .

*Is the display good on an external screen ( If it is then the system board works fine )

Hoping to hear from you soon .

Kindest Regards ,

DELL-Jennifer K
Social Media and Community Professional
Manuals and Drivers

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