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Plugged in charging but not actually charging!

My Dell Laptop is 3 years old, the battery health status is good, but  when its plugged in charging its no longer charging to 100% in fact over the last week or so its gone from a maximum charge of 37% to 7% today! 

I had the adapter tested and its working fine, has anyone any ideas as to why this is happening and how It can fix it before I am down to 0% !! 

if the lead is out I get the message about your power being critically low!

Many thanks in advance


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RE: Plugged in charging but not actually charging!

Hi Dizzi,

Welcome to the Dell Community Forum.

Refer to the following link to trouble shoot the issue:


Let me know if this helps.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
Order Status
Download Drivers

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