RE: Distorted audio on XPS 13


Thank you for writing to us!

We would suggest that both of you with similar issues ,kindly update the drivers to the latest .

Kindly also check that does this happen only when you play live streaming videos ,also check if this issue occurs when you use external speakers or headphone.

Check under device manager if the audio drivers have a yellow marking on them .

Kindly private message the service tag to the system.



DELL-Robin D
Social Media Support

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