Moderator
Moderator

RE: Inspiron 15 5555 keyboard issue

Hi jennasue67,

I would suggest you to update the BIOS on the computer for issue resolution. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it.

http://dell.to/18r60nI

Also, connect an external USB mouse to check if issue reoccurs.

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