RE: New XPS13 (9350) Battery Indicator Flashing Amber/White


Based on the given information, kindly try these steps and advise the result.

*Have any recent changes(software/hardware) done to the system?

*Is the same issue seen with charger & battery ?or have you tried to power on the system with charger only?

*Have you tried to release static charge from the system by removing the charger & battery then just keep the power button pressed for about 15- 20 seconds. Then try to power on the system with charger or battery.

*When the charger is connected to the system does the light on the charger continue to stay on ?

Do reply to this post with the system tag  and the result of these troubleshooting steps performed via private message.

DELL-Jennifer K
Social Media and Community Professional
Manuals and Drivers

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