Brian Pham
1 Copper

RE: Dell Inspiron 15 5547 hinge issue

I have the same problem.  I got a crack on the right hinge too.  I know Dell won't fix it for me so I just need somebody tells me how to open up and loose the hinge pressure. It's kind of thight and that caused more pressure when I open up the laptop.  I hope I can take picture of the right hinge so I can show how's stupid the design is.  I understand Dell didn't design the case but for sure they have tested the case and they have known the issue.  I'm working for a company that provides one of the parts to Dell so I know Dell have a very high standard in testing their vendors' suppliers.  It's just the $$$ that made Dell refused accept it's a defect.

0 Kudos