cody.castor
1 Copper

RE: inspiron 11 3147 touch screen stopped working

Hello Ravi,

Not sure if this has actually been answered or not, but here is a copy of my device manager. I have a Windows 10 Build on an Inspiron 3147. It is completely updated, and just went through dell.com/support and downloaded and installed all of the drivers listed for this computer. When I say every driver, I mean ever single driver available for this rig, not just for Windows 10. The HID-compliant touchscreen device is not in the Device Manager, even with show hidden devices selected. 

This has become quite an annoying little issue and no one seems to have any kind of resolution. I got this laptop for my daughter to use as a PC and Tablet. I need the touchscreen to work. I don't care if I have to revert back to the original OS to do it, but only as a last resort. Windows 8 was an extremely horrible build. And 8.1 just made a bad thing worse. 

Thanks in advance for any help that you can provide!

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