MTBGCA
Copper

RE: XPS13 9350 no VGA output via DA200 USB-C dongle

I also have same issue with my XPS 13 9350. I've logged several calls to tech support, replaced my DA200 and dell has taken control of my laptop several times.

Second last time Dell logged on to my laptop they concluded the DA200 was defective so returned and purchased another one.

Last time Dell logged on to my laptop, yesterday, they concluded the issue is because of the DA200 is usb 3.0 and my laptop is usb 3.1. This surprises me because I would have thought the usb 3.1 would be backward compatible with usb 3.0 .

Now I'm over the 30 day return period so they will not accept the return.

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