jfrink
1 Copper

RE: Latitude E7470 External Monitors with Dock Problems

I am having the exact same problem with my Dell Latitude E7470.  In fact all three that i bought are displaying the same flashing monitor issues.  I installed the Synaptic Firmware at the urging of a Dell representative and my external monitors quit working entirely.  They were kind enough to send me a replacement laptop.  Since then the problem continues, I have updated to the latest Bios 1.4, and installed the updated display drivers.  Both updates release in March 2016.  I refuse to update the Synaptic firmware again. 

 As I am typing this, my screens just went black.  UGG.  I have had dell open an escalated ticket. Hoping to hear back from them on Monday or Tuesday.  This is a rampant issue that needs to be addressed.  If it's not resolved for us soon, I'll b requesting a refund and buying from another vendor.  

My laptop has the Intel Core i7 processor.  My docking station is a Dell Eport PR03X.  I am using one VGA and one DVI for external monitors.  (Flashed again!)  

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