gregams1
1 Copper

graphics card failure while on some websites.

i have a Dell inspiron 13 7000 series laptop. I7 processor. while online i get graphics card failure and recover using windows 8. it happens on all sites but mostly on sites like ebay and craigslist and facebook. those are the worst. please advise.

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RE: graphics card failure while on some websites.

Hi Gregams1

Thanks for writing to us. 

Please update the video drivers as well as BIOS from 

support.euro.dell.com 

Enter your system tag# submit and choose drivers and downloads on the left side , select the operating system and scroll down to the bottom of list for video drivers.

Also you can run diagnostics from f12 menu.


Let us know how it goes. 

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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RE: graphics card failure while on some websites.

Hi we are awaiting your response

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos