RE: XPS 15 9530 Touchpad issue

Hi RKORGAL,

Thank you for writing to Dell Community Forum.

Are you using the touchpad for the drag and drop operation or using an external mouse?

Can you check in safe mode if you have the same issue with the drag and drop operation?

Please update the chipset driver to the latest version available on our Dell Support Site.

Also, please private message us the service tag of the system in discussion along with a picture of the touchpad which is displaced.

Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos