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back to the top Dell TB15 Desktop Dock - Step-by-step driver/firmware/BIOS installation instructions for XPS, Latitude and Precision notebooks [UPDATED 07-28-16]

Use Dell Command | Update to install Dell Thunderbolt™ Dock (TB15) drivers for Latitude E5570 / 7275 / 7370 / Precision 3510 / 5510 / XPS 15-9550 / XPS 13-9350 & XPS 12-9250

Dell provides the Dell Command | Update Application on a business client supported platforms to simplify the BIOS, firmware & driver update experience. This application is located under the "Systems Management" section of the Dell Support website (www.dell.com/support). Be sure to pick your system type from the list or enter your service tag to ensure you get the right version for your system.

  • Install the Dell Command | Update v2.2.0 available for the system in the "Systems Management" section to obtain the latest firmware and drivers.

http://downloads.dell.com/FOLDER03810413M/1/Systems-Management_Application_P52W9_WN32_2.2.0_A00.EXE

NOTE: The application allows users to download and install the latest firmware and drivers on their systems, including

  1. System BIOS
  2. Intel Thunderbolt Controller Driver
  3. Intel Thunderbolt 3 Firmware Update
  4. ASMedia USB 3.0 Extended Host Controller Driver
  5. Realtek USB GBE Ethernet Controller Driver
  6. Realtek USB Audio Driver

Other than above automatic installation, it’s recommended that users download and install the Dell Dock Firmware Update utility (expected to be available to download by August 2016) and Intel HD Graphics Driver manually.

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<ADMIN NOTE: Broken link has been removed from this post by Dell>


Dell Thunderbolt™ Dock (TB15) Installation Guide for Latitude E5570 / Precision 3510

The latest BIOS, drivers and Firmware can be downloaded at the Dell Support website (www.dell.com/support). Dell highly recommends installing the following BIOS / Drivers step by step in the prescribed order to ensure optimal performance. Failure to install BIOS, drivers and Firmware in this document may result in undesirable performance.

  1. Connect the AC adapter to the Dell Thunderbolt™ Dock (TB15) and then connect the Thunderbolt™ 3 (Type-C) connector to the computer.
  2. Search your system model name under Select a Product selection or enter the service tag of your system to locate Drivers & downloads page on the Dell Support website (www.dell.com/support). Change the OS to view all available updates for your system.
  3. Flash the latest Basic Input/Output System (BIOS) available for the system. This is posted in the "BIOS" section.

http://downloads.dell.com/FOLDER03796988M/1/Latitude_E5x70_Precision_3510_1.7.3.exe

NOTE: Restart the system before the next step.

  1. Install the Intel Thunderbolt Controller Driver available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03795588M/1/Docks_Stands_Driver_2VCD4_WN32_16.1.47.275_A02.EXE

  1. Install the Intel Thunderbolt 3 Firmware Update available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03798151M/1/Intel_TBT3_FW_UPDATE_NVM16_A04_2.16.01.003.exe

NOTE: Restart the system before the next step.

  1. Install the Intel HD Graphics Driver available for the system. This is posted in the "Video" section.

http://downloads.dell.com/FOLDER03788600M/1/Video_Driver_N8YN8_WN32_20.19.15.4454_A03.EXE

  1. Install the ASMedia USB 3.0 Extended Host Controller for Dell Thunderbolt™ Dock available for the system. . This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03578208M/1/Chipset_Driver_YM9TJ_WN32_1.16.33.1_A02.EXE

  1. Install the ASMedia USB 3.0 Extended Host Firmware Utility available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03771609M/5/USB_Utility_ASMedia_A00_WIN_H43H3_ZPE.exe

NOTE: Restart the system before the next step.

  1. Install the Realtek USB GBE Ethernet Controller Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03520011M/7/Docks_Stands_Driver_9YCY0_WN64_2.43.2015.1225_A01_02.EXE

  1. Install the Realtek USB Audio Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03613504M/1/Audio_Driver_GG4M6_WN32_6.3.9600.44_A02.EXE

NOTE: Restart the system before the next step.

  1. Install the Dell Dock Firmware Update Tool (expected to be available to download by August 2016) for the system in the "Docks & Stands" section.

NOTE: After the update process completes, it’s desired to shut down the computer and perform below steps in order to make the new firmware take effect.

  1. Power off the system.
  2. Disconnect the Thunderbolt 3 (Type-C) cable from the computer and then remove the AC adapter of TB15 dock from the power outlet.
  3. Then follow the recommended steps of connecting the AC adapter to the TB15 dock first and then attaching the Thunderbolt cable to the computer.
  4. Power on the computer with the docking station connected.

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Dell Thunderbolt™ Dock (TB15) Installation Guide for Latitude 7275 / XPS 12-9250

The latest BIOS, drivers and Firmware can be downloaded at the Dell Support website (www.dell.com/support). Dell highly recommends installing the following BIOS / Drivers step by step in the prescribed order to ensure optimal performance. Failure to install BIOS, drivers and Firmware in this document may result in undesirable performance.

  1. Connect the AC adapter to the Dell Thunderbolt™ Dock (TB15) and then connect the Thunderbolt™ 3 (Type-C) connector to the computer.
  2. Search your system model name under Select a Product selection or enter the service tag of your system to locate Drivers & downloads page on the Dell Support website (www.dell.com/support). Change the OS to view all available updates for your system.
  1. Flash the latest Basic Input/Output System (BIOS) available for the system. This is posted in the "BIOS" section.

http://downloads.dell.com/FOLDER03814070M/1/XPS_9250_Latitude_7275_01.01.17.exe

NOTE: Restart the system before the next step.

  1. Install the Intel Thunderbolt Controller Driver available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03795588M/1/Docks_Stands_Driver_2VCD4_WN32_16.1.47.275_A02.EXE

  1. Install the Intel Thunderbolt 3 Firmware Update available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03798151M/1/Intel_TBT3_FW_UPDATE_NVM16_A04_2.16.01.003.exe

NOTE: Restart the system before the next step.

  1. Install the Intel HD Graphics Driver available for the system. This is posted in the "Video" section.

http://downloads.dell.com/FOLDER03730414M/1/Video_Driver_JM0JP_WN32_20.19.15.4454_A02.EXE

  1. Install the ASMedia USB 3.0 Extended Host Controller for Dell Thunderbolt™ Dock available for the system. . This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03578208M/1/Chipset_Driver_YM9TJ_WN32_1.16.33.1_A02.EXE

  1. Install the ASMedia USB 3.0 Extended Host Firmware Utility available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03771609M/5/USB_Utility_ASMedia_A00_WIN_H43H3_ZPE.exe

NOTE: Restart the system before the next step.

  1. Install the Realtek USB GBE Ethernet Controller Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03520011M/7/Docks_Stands_Driver_9YCY0_WN64_2.43.2015.1225_A01_02.EXE

  1. Install the Realtek USB Audio Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03613504M/1/Audio_Driver_GG4M6_WN32_6.3.9600.44_A02.EXE

NOTE: Restart the system before the next step.

  1. Install the Dell Dock Firmware Update Tool (expected to be available to download by August 2016) for the system in the "Docks & Stands" section.

NOTE: After the update process completes, it’s desired to shut down the computer and perform below steps in order to make the new firmware take effect.

  1. Power off the system.
  1. Disconnect the Thunderbolt 3 (Type-C) cable from the computer and then remove the AC adapter of TB15 dock from the power outlet.
  2. Then follow the recommended steps of connecting the AC adapter to the TB15 dock first and then attaching the Thunderbolt cable to the computer.
  3. Power on the computer with the docking station connected.

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<ADMIN NOTE: Broken link has been removed from this post by Dell>


Dell Thunderbolt™ Dock (TB15) Installation Guide for Latitude 7370

The latest BIOS, drivers and Firmware can be downloaded at the Dell Support website (www.dell.com/support). Dell highly recommends installing the following BIOS / Drivers step by step in the prescribed order to ensure optimal performance. Failure to install BIOS, drivers and Firmware in this document may result in undesirable performance.

  1. Connect the AC adapter to the Dell Thunderbolt™ Dock (TB15) and then connect the Thunderbolt™ 3 (Type-C) connector to the computer.
  1. Search your system model name under Select a Product selection or enter the service tag of your system to locate Drivers & downloads page on the Dell Support website (www.dell.com/support). Change the OS to view all available updates for your system.
  2. Flash the latest Basic Input/Output System (BIOS) available for the system. This is posted in the "BIOS" section.

http://downloads.dell.com/FOLDER03810970M/1/Latitude_7370_01.04.05.exe

NOTE: Restart the system before the next step.

  1. Install the Intel Thunderbolt Controller Driver available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03795588M/1/Docks_Stands_Driver_2VCD4_WN32_16.1.47.275_A02.EXE

  1. Install the Intel Thunderbolt 3 Firmware Update available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03798151M/1/Intel_TBT3_FW_UPDATE_NVM16_A04_2.16.01.003.exe

NOTE: Restart the system before the next step.

  1. Install the Intel HD Graphics Driver available for the system. This is posted in the "Video" section.

http://downloads.dell.com/FOLDER03788600M/1/Video_Driver_N8YN8_WN32_20.19.15.4454_A03.EXE

  1. Install the ASMedia USB 3.0 Extended Host Controller for Dell Thunderbolt™ Dock available for the system. . This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03578208M/1/Chipset_Driver_YM9TJ_WN32_1.16.33.1_A02.EXE

  1. Install the ASMedia USB 3.0 Extended Host Firmware Utility available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03771609M/5/USB_Utility_ASMedia_A00_WIN_H43H3_ZPE.exe

NOTE: Restart the system before the next step.

  1. Install the Realtek USB GBE Ethernet Controller Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03520011M/7/Docks_Stands_Driver_9YCY0_WN64_2.43.2015.1225_A01_02.EXE

  1. Install the Realtek USB Audio Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03585219M/1/Audio_Driver_0PP6T_WN32_6.3.9600.44_A02.EXE

NOTE: Restart the system before the next step.

  1. Install the Dell Dock Firmware Update Tool (expected to be available to download by August 2016) for the system in the "Docks & Stands" section.

NOTE: After the update process completes, it’s desired to shut down the computer and perform below steps in order to make the new firmware take effect.

  1. Power off the system.
  1. Disconnect the Thunderbolt 3 (Type-C) cable from the computer and then remove the AC adapter of TB15 dock from the power outlet.
  2. Then follow the recommended steps of connecting the AC adapter to the TB15 dock first and then attaching the Thunderbolt cable to the computer.
  3. Power on the computer with the docking station connected.

Back to the Top


Dell Thunderbolt™ Dock (TB15) Installation Guide for Precision 5510

The latest BIOS, drivers and Firmware can be downloaded at the Dell Support website (www.dell.com/support). Dell highly recommends installing the following BIOS / Drivers step by step in the prescribed order to ensure optimal performance. Failure to install BIOS, drivers and Firmware in this document may result in undesirable performance.

  1. Connect the AC adapter to the Dell Thunderbolt™ Dock (TB15) and then connect the Thunderbolt™ 3 (Type-C) connector to the computer.
  1. Search your system model name under Select a Product selection or enter the service tag of your system to locate Drivers & downloads page on the Dell Support website (www.dell.com/support). Change the OS to view all available updates for your system.
  2. Flash the latest Basic Input/Output System (BIOS) available for the system. This is posted in the "BIOS" section.

http://downloads.dell.com/FOLDER03800318M/1/Precision_5510_1.2.10.exe

NOTE: Restart the system before the next step.

  1. Install the Intel Thunderbolt Controller Driver available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03795588M/1/Docks_Stands_Driver_2VCD4_WN32_16.1.47.275_A02.EXE

  1. Install the Intel Thunderbolt 3 Firmware Update available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03798151M/1/Intel_TBT3_FW_UPDATE_NVM16_A04_2.16.01.003.exe

NOTE: Restart the system before the next step.

  1. Install the Intel HD Graphics Driver available for the system. This is posted in the "Video" section.

http://downloads.dell.com/FOLDER03761002M/2/Video_Driver_CK7GP_WN32_20.19.15.4454_A06.EXE

  1. Install the ASMedia USB 3.0 Extended Host Controller for Dell Thunderbolt™ Dock available for the system. . This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03578208M/1/Chipset_Driver_YM9TJ_WN32_1.16.33.1_A02.EXE

  1. Install the ASMedia USB 3.0 Extended Host Firmware Utility available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03771609M/5/USB_Utility_ASMedia_A00_WIN_H43H3_ZPE.exe

NOTE: Restart the system before the next step.

  1. Install the Realtek USB GBE Ethernet Controller Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03520011M/7/Docks_Stands_Driver_9YCY0_WN64_2.43.2015.1225_A01_02.EXE

  1. Install the Realtek USB Audio Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03613504M/1/Audio_Driver_GG4M6_WN32_6.3.9600.44_A02.EXE

NOTE: Restart the system before the next step.

  1. Install the Dell Dock Firmware Update Tool (expected to be available to download by August 2016) for the system in the "Docks & Stands" section.

NOTE: After the update process completes, it’s desired to shut down the computer and perform below steps in order to make the new firmware take effect.

  1. Power off the system.
  2. Disconnect the Thunderbolt 3 (Type-C) cable from the computer and then remove the AC adapter of TB15 dock from the power outlet.
  3. Then follow the recommended steps of connecting the AC adapter to the TB15 dock first and then attaching the Thunderbolt cable to the computer.
  4. Power on the computer with the docking station connected.

Back to the Top


Dell Thunderbolt™ Dock (TB15) Installation Guide for XPS 15-9550

The latest BIOS, drivers and Firmware can be downloaded at the Dell Support website (www.dell.com/support). Dell highly recommends installing the following BIOS / Drivers step by step in the prescribed order to ensure optimal performance. Failure to install BIOS, drivers and Firmware in this document may result in undesirable performance.

  1. Connect the AC adapter to the Dell Thunderbolt™ Dock (TB15) and then connect the Thunderbolt™ 3 (Type-C) connector to the computer.
  2. Search your system model name under Select a Product selection or enter the service tag of your system to locate Drivers & downloads page on the Dell Support website (www.dell.com/support). Change the OS to view all available updates for your system.
  3. Flash the latest Basic Input/Output System (BIOS) available for the system. This is posted in the "BIOS" section.

http://downloads.dell.com/FOLDER03800340M/1/XPS_9550_1.2.10.exe

NOTE: Restart the system before the next step.

  1. Install the Intel Thunderbolt Controller Driver available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03795588M/1/Docks_Stands_Driver_2VCD4_WN32_16.1.47.275_A02.EXE

  1. Install the Intel Thunderbolt 3 Firmware Update available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03798151M/1/Intel_TBT3_FW_UPDATE_NVM16_A04_2.16.01.003.exe

NOTE: Restart the system before the next step.

  1. Install the Intel HD Graphics Driver available for the system. This is posted in the "Video" section.

http://downloads.dell.com/FOLDER03761002M/2/Video_Driver_CK7GP_WN32_20.19.15.4454_A06.EXE

  1. Install the ASMedia USB 3.0 Extended Host Controller for Dell Thunderbolt™ Dock available for the system. . This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03578208M/1/Chipset_Driver_YM9TJ_WN32_1.16.33.1_A02.EXE

  1. Install the ASMedia USB 3.0 Extended Host Firmware Utility available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03771609M/5/USB_Utility_ASMedia_A00_WIN_H43H3_ZPE.exe

NOTE: Restart the system before the next step.

  1. Install the Realtek USB GBE Ethernet Controller Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03520011M/7/Docks_Stands_Driver_9YCY0_WN64_2.43.2015.1225_A01_02.EXE

  1. Install the Realtek USB Audio Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03613504M/1/Audio_Driver_GG4M6_WN32_6.3.9600.44_A02.EXE

NOTE: Restart the system before the next step.

  1. Install the Dell Dock Firmware Update Tool (expected to be available to download by August 2016) for the system in the "Docks & Stands" section.

NOTE: After the update process completes, it’s desired to shut down the computer and perform below steps in order to make the new firmware take effect.

  1. Power off the system.
  2. Disconnect the Thunderbolt 3 (Type-C) cable from the computer and then remove the AC adapter of TB15 dock from the power outlet.
  3. Then follow the recommended steps of connecting the AC adapter to the TB15 dock first and then attaching the Thunderbolt cable to the computer.
  4. Power on the computer with the docking station connected.

Back to the Top


Dell Thunderbolt™ Dock (TB15) Installation Guide for XPS 13-9350

The latest BIOS, drivers and Firmware can be downloaded at the Dell Support website (www.dell.com/support). Dell highly recommends installing the following BIOS / Drivers step by step in the prescribed order to ensure optimal performance. Failure to install BIOS, drivers and Firmware in this document may result in undesirable performance.

  1. Connect the AC adapter to the Dell Thunderbolt™ Dock (TB15) and then connect the Thunderbolt™ 3 (Type-C) connector to the computer.
  2. Search your system model name under Select a Product selection or enter the service tag of your system to locate Drivers & downloads page on the Dell Support website (www.dell.com/support). Change the OS to view all available updates for your system.
  3. Flash the latest Basic Input/Output System (BIOS) available for the system. This is posted in the "BIOS" section.

http://downloads.dell.com/FOLDER03769593M/1/XPS_9350_1.4.4.exe

NOTE: Restart the system before the next step.

  1. Install the Intel Thunderbolt Controller Driver available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03795588M/1/Docks_Stands_Driver_2VCD4_WN32_16.1.47.275_A02.EXE

  1. Install the Intel Thunderbolt 3 Firmware Update available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03798151M/1/Intel_TBT3_FW_UPDATE_NVM16_A04_2.16.01.003.exe

NOTE: Restart the system before the next step.

  1. Install the Intel HD Graphics Driver available for the system. This is posted in the "Video" section.

http://downloads.dell.com/FOLDER03743273M/1/9350_Video_Driver_4XM7X_WN32_20.19.15.4454_A05.EXE

  1. Install the ASMedia USB 3.0 Extended Host Controller for Dell Thunderbolt™ Dock available for the system. . This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03578208M/1/Chipset_Driver_YM9TJ_WN32_1.16.33.1_A02.EXE

  1. Install the ASMedia USB 3.0 Extended Host Firmware Utility available for the system. This is posted under the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03771609M/5/USB_Utility_ASMedia_A00_WIN_H43H3_ZPE.exe

NOTE: Restart the system before the next step.

  1. Install the Realtek USB GBE Ethernet Controller Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03520011M/7/Docks_Stands_Driver_9YCY0_WN64_2.43.2015.1225_A01_02.EXE

  1. Install the Realtek USB Audio Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" section.

http://downloads.dell.com/FOLDER03613504M/1/Audio_Driver_GG4M6_WN32_6.3.9600.44_A02.EXE

NOTE: Restart the system before the next step.

  1. Install the Dell Dock Firmware Update Tool (expected to be available to download by August 2016) for the system in the "Docks & Stands" section.

NOTE: After the update process completes, it’s desired to shut down the computer and perform below steps in order to make the new firmware take effect.

  1. Power off the system.
  2. Disconnect the Thunderbolt 3 (Type-C) cable from the computer and then remove the AC adapter of TB15 dock from the power outlet.
  3. Then follow the recommended steps of connecting the AC adapter to the TB15 dock first and then attaching the Thunderbolt cable to the computer.
  4. Power on the computer with the docking station connected.

Back to the Top


 

 

 

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