RE: Sudden black or blank screen on Inspiron 15 7559 Win 10
I just engaged with Dell Support to resolve this (I'm under warranty). The support crew called me and we set up a remote connection. They connected remotely and basically removed/reinstalled the major drivers, ran other checks/configs, etc using the Dell Click 2 Fix tool. I'm now putting the computer through the paces to see if the random black screen freezes continue. So far so good (I'm at 24 hrs without a freeze) but I won't make any tentative call for at least a week without any issues, so stand by. I suspect this may have been a chipset driver issue, possibly the Intel Chipset driver. No apparent hardware issues that I/they could detect, and when the computer works, it works well.