RE: Sudden black or blank screen on Inspiron 15 7559 Win 10

So far the problem appears resolved since last Thursday.  I worked with a second Dell representative who called back, remoted in, and worked several other fixes using the Dell Click 2 Fix tool.  I don't have the full list of actions taken, but several drivers were removed, the latest reinstalled, and the BIOS was updated/reflashed.  If the problem appears again, I'll post again, but it appears corrected. 

I'm not sure exactly where the problem occurred.  While this was happening, I had everything fully updated to begin with.  

Anyway, thanks again to Dell support- they responded within 24 hours of my contacts and we were able to successfully resolve the problem.  I bought my system through a retailer but it was still under warranty.   

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