PabloRodX
1 Nickel

XPS L502x Bios Passwd locked

Hello everyone, I have a laptop XPS L502x and due to keyboard problems I misstyped the bios passwd and got it locked, I already called DELL support, proved ownership and they provided a "Master Password" that doesn't work... they also said "If this code doesn't work we cannot help you with this problem"...


As a software developer I really find it hard to believe that a company like DELL would create a lock without a key... I mean, the BIOS passwd is a security feature to prevent others from using the computer, what happens if someone tries to my laptop and locks it? I'm left with an unusable laptop... that doesn't sound very good...

Of course, if there is no solution to this problem this one was my third and last DELL laptop...

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