MartinAM
1 Nickel

Dell WD15 dock NIGHTMARE! Anything can be done?

Hi All

I am posting my first post here... I've reading all posts regarding usb-c dock issues. I have fallen victim too... I bought brand new Dell WD15 dock and before begin i install latest drivers and still get under power warning! Please see photo attached! 

I spent hours with Dell support and they advice me to clean install and install drivers in right order, so wasting almost a day i did all this and problem don't go away! 

Aside the power warning the display randomly disconnects... leaving me no screen at all (the laptop screen doesn't switch back either) and now laptop gets very hot, making me wonder if i somehow damaged the laptop itself?

I will return this item but wonder if this can somehow have damaged my brand new $2500 laptop? Super disappointed with overall experience... 10k + dell products in past and this is as bad it can get, making me question buying anything from Dell both for personal and business :-(

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