MicroDude
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New Inspiron 17 7000 Series 2-in-1 (I7778) - Second Hard Drive issue in 17 days...

The Hard Drive on my second new Inspiron 17 7000 Series 2-in-1 just died. The first one only lasted 3 days. The second one lasted 13 days.  Is anyone else having a lot of problems with the hard drives in these systems? The system hasn't been jarred (it hasn't even left my living room).

The first issue was I received, this message popped up on the Dell Logo screen:

Repairing disk errors. This might take over an hour to complete.

After more than 24 hours I gave up and exchanged it for a different one.

The second hard drive gave me this error:  Error Code:  2000-0142   Validation: 83350

Is anyone else experiencing pre-mature deaths with their hard drives on these 2 in 1's?

I'm wondering is it:

Low quality Hard Drives

Design issues (like drives getting too hot, they were left both running overnight)

Bad Luck (if it weren't for Bad Luck, I'd have no luck at all).

I'm just trying to decide if I should exchage it for a third replacement or if I should move on to a different system.

TIA - microdude

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Moderator
Moderator

RE: New Inspiron 17 7000 Series 2-in-1 (I7778) - Second Hard Drive issue in 17 days...

Hi MICRODUDE,

It is rather unfortunate that you had encountered two failed HDDs on a new machine.

Please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) and I shall review the previous case records and see if we could provide you with a different model of the HDD if possible.

Let us know if you have any other queries.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
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