RE: New Inspiron 17 7000 Series 2-in-1 (I7778) - Second Hard Drive issue in 17 days...


It is rather unfortunate that you had encountered two failed HDDs on a new machine.

Please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) and I shall review the previous case records and see if we could provide you with a different model of the HDD if possible.

Let us know if you have any other queries.

Thanks and Regards,
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