RE: XPS 15 9550 touchpad issue that Dell apparently can't fix
I wish I would have read this thread earlier. My battery caused my trackpad to stop working. I purchased a battery online and was unable to get the laptop to accept it even though it looked identical to the original, same writing and everything. I called Dell just trying to get some help with the laptop refusing to charge the new battery and they told me they would send a box to ship it back in and they will repair the laptop. I hope they have a different battery that won't swell!