mtrantham
1 Nickel

RE: Latitude E5470 Fingerprint Windows 7

Hello Rishi,

I installed those, then looked in device manager.  There were three unrecognized devices, so I deleted those.  The biometric device did not show up in device manager that time.  I rebooted, and now it shows up in device manager and says it's functioning properly.  Windows still says I have no fingerprint management software installed and Dell Data Protection still will not read my fingerprints.

The controlvault device also shows up and declares itself functional in device manager.

0 Kudos