AdamUp
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Fingerprint reader stopped working immediately after Windows 10 Anniversary update (version 1607)

Hello. . .

I use the fingerprint reader to login to my Latitude E5550 every time.  However, I was unable to do so after the latest Windows 10 update (version 1607).  

  • It did still show in the Windows Device Manager (i.e., no "Unknown Device" listed)
  • I went into the DDP Console to try to register a new fingerprint (for troubleshooting), but it wasn't reading the swipes
  • I attempted to update to the latest firmware/drivers, but that only caused unknown devices to show up in the Device Manager (ControlVault Firmware v3.3.15.0 and ControlVault Drivers v3.3.14.68)
  • Switched back to the older driver (v3.0.48.26) and all devices were once again recognized

Any suggestions for how to get around this?  It's not the end of the world, but I *really* like using the fingerprint reader (I paid extra for) to login.  If I can provide additional helpful information, please let me know.

Thanks!

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