Fingerprint reader stopped working immediately after Windows 10 Anniversary update (version 1607)
Hello. . .
I use the fingerprint reader to login to my Latitude E5550 every time. However, I was unable to do so after the latest Windows 10 update (version 1607).
- It did still show in the Windows Device Manager (i.e., no "Unknown Device" listed)
- I went into the DDP Console to try to register a new fingerprint (for troubleshooting), but it wasn't reading the swipes
- I attempted to update to the latest firmware/drivers, but that only caused unknown devices to show up in the Device Manager (ControlVault Firmware v126.96.36.199 and ControlVault Drivers v188.8.131.52)
- Switched back to the older driver (v184.108.40.206) and all devices were once again recognized
Any suggestions for how to get around this? It's not the end of the world, but I *really* like using the fingerprint reader (I paid extra for) to login. If I can provide additional helpful information, please let me know.