RE: Blank screen

Hi raditiarahmataulia,

Thank you for reaching out to Dell Community Forum.

Please run the Dell diagnostics <F12> and capture any error codes or message you receive.

Can you connect an external monitor and check if you receive any display on it?

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information

DELL-Akshatha M
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