RE: Latitude 5175 Bitlocker issue after update BIOS 1.0.20 -> 1.0.24

Hello CH0RNIYD00MER,

A BIOS flash without suspending the bitlocker would always prompt for recovery as the boot configurations is essentially being rewritten and it is TPM's job to protect your data in such scenarios. By blocking access to the drive and only allowing to proceed as long as the recovery key is provided. Hence the published article suggests to suspend bitlocker. Please refer http://dell.to/2rDTbKJ and Scenario 3 at http://bit.ly/2rjjy5M.

Thank you for the feedback, we shall pass this on to our relevant teams for review. You could also provide the feedback here -http://bit.ly/2gkFPti and the relevant team shall review that and contact you if required.

DELL-Siba P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos