RedITguy
1 Copper

HID sensor collection: This device cannot start. (Code 10) Failed to initialize sensor from HID collection descriptor.

I have tried a few different windows images, windows troubleshooting feature, and the latest versions of the drivers.

I've tried uninstalling and reinstalling drivers, disabling and re-enabling, re-imaging, updating windows. None have had the effect of actually making it work. I'm running win 10.0.10240, on dell latitude 5285 and 5289. This is affecting the entire Intel Integrated Sensor Solution Driver and all the included sensors, compass, accelerometer, gyroscope GPS and ambient light.



hardware id: HID\Vid_8087&Pid_0AC2


I would like to resolve this so that we can order tablets and have them work right in our org.