nem31elena
1 Copper

Battery 1% available (plugged in, not charging)

I cant use my laptop unless plugged in... There is no battery left at all and it wont charge...

I have tried to update BIOS but I couldnt because I got a message that the battery needs to be at least 10% charged.

I have confirmed that the charger gives the required volatge, so the charger is fine..

I have no idea if there is something wrong with the battery cz it passed the online dell test..and I dont want to buy a new battery for no reason. 

So I have no idea whats wrong to fix it... 

any ideas?

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