Edivar_F
1 Copper

Dell Inspiron 14R 5420 - new keyboard not working

Hello

One key of the keyboard of my laptop wasn't working,. I verified it was a problem on the keyboard itself, so I bought a new one. I have removed my keyboard before, so I figured it wasn't an issue. So I installed the new one, everything ok. Then I turned my laptop off and I saw the keyboard was unaligned, so i moved it a little bit. Now both old keyboard and new don't work. The connector seems to be fine, but I'm not an technician. I have already tried to reinstall the driver, but they still don't work.

Any ideas?

Thank you for you time.

0 Kudos