Dell-Vijay A
2 Bronze

RE: "Your battery has expired permanent failure and needs to be replaced"

Hi NIKI_THA,

Go to BIOS by pressing F2 and provide me the battery status.

Is AC Adapter LED is on when connected?

Have you tried a different adapter?

Kindly run the diagnostics by pressing F12 and let me know the results.

Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.

Let us know if you have any other queries.

Dell-Vijay A
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