Community Manager
Community Manager

RE: Dell Precision 5510 Crackling Sound from Right-side Speaker

Hi waxenwings,

Thanks for posting.

Does this exist using external speakers or just the internal ones?  Have you tried headphones?

In some cases, this may be caused by a conflict with SRS audio enhancement package and Adobe Flash. This has been escalated.

Possible solutions include uninstall the SRS Audio package from Add\Remove Programs-Programs and Features. Reboot and test the system. Update Adobe Flash. Reinstall the SRS Audio package from Drivers and Downloads from and test again.

If none of that's working, then contact Tech Support for additional troubleshooting.

Dell-Robert P
Social Media Support
To help us troubleshoot, please send us the Dell service tag number via a private message
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