jetshine
1 Nickel

RE: Dell TB16 - Latitude 7370 various issues

Wow! Thanks norrierfc!  Yes, I had Citrix receiver installed... and after I completely uninstalled Citrix, I was able to successfully install the ASMedia drivers from Dell, and this time all the devices appear to be installed properly in device manager (no more mysterious Unknown Device), and the USB ports on the TB16 are working again.   And now that I have the proper ASMedia controller driver installed, it appears to be holding a stable connection to the dock.

This is not the first time I've had problems with Citrix receiver... I don't know why it seems to cause such mysterious interactions with actual hardware devices.

THANK you!!

0 Kudos