RE: Black Screen while machine is still running - Dell Inspiron 27 7000
My Inspiron 27 7775 has same issue. Screen goes black at random times, mostly while playing video games, but also while watching Netflix. Talk with Dell tech support 6 times now. Updated drivers twice, reinstalled system once, updated Bios. Still the same problem. They keep I have spent over 20 hours now with tech and customer service to no avail. Just a run around. After owning Dells for 20 years now, I will never again buy or recommend. They wont even let me send it back. When I tried they said they could fix it. Now I have passed the 30 day period they are happy that I have to keep it. Not the company they used to be.