esuiey6723
1 Copper

Latitude E5470 with ScanDisk SSD freeze when using memory intensive application

Hi Dell support forum,

My Latitude freezes when I am using applications that require a lot of memory. The computer becomes unresponsive. Even after waiting for a long time it does not recover. The only option is to hard reset by holding the power button.

I have tried to update the power management (AHCI Link Power Management) of the ScanDisk SSD but this did not help. All drivers are also up to date. 

Any help would be much appreciated.

Specification:

Intel Core i5-6300U CPU 2.4GHz

8GB RAM

64 bit operating system

Hard Disk: ScanDisk X400 M2 2280 25 SCSI 

Thanks.

0 Kudos