Morac
2 Bronze

Latitude E6530 A20 Bios update hanging Windows

I'm trying to update my Laitutde E6530 to the A20 Bios update but every time I try to run the E6530A20.exe file in Windows 7, it doesn't open and Windows won't open any new programs or even shut down until I power my laptop off and on again.   Basically running the update kills Windows.

I've tried running in Windows Safe mode, but that doesn't work either as Windows complains the program crashed.   I can't get the update to run at all.  I've verified the file is not corrupted as the SHA256 hash matches.

I successfully updated to A19 in the past, but A20 just kills Windows.

Any ideas on how I can update the bios?

0 Kudos
Morac
2 Bronze

RE: Latitude E6530 A20 Bios update hanging Windows

I tried running the old A19 update and that also hung.  I've updated to that in the past so something must have changed on my machine.

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Moderator
Moderator

RE: Latitude E6530 A20 Bios update hanging Windows

Morac,

Below is information to install the bios on your latitude.

BIOS Update Executable for Windows/DOS

Download
1. Click Download File to download the file.
2. When the File Download window appears, click Save to save the file to your hard drive.

Run the BIOS update utility from Windows environment
1. Browse to the location where you downloaded the file and double-click the new file.
2. Windows System will auto restart and update BIOS while system startup screen.
3. After BIOS update finished, system will auto reboot to take effect.

Run the BIOS update utility from DOS environment (Non-Windows users)
1. Copy the downloaded file to a bootable DOS USB key.
2. Power on the system, then Press F12 key and Select "USB Storage Device" and Boot to DOS prompt.
3. Run the file by typing copied file name where the executable is located.
4. DOS System will auto restart and update BIOS while system startup screen.
5. After BIOS update finished, system will auto reboot to take effect.

Run the BIOS update utility from DOS environment if UEFI Boot Mode (Non-Windows users)
1. Copy the downloaded file to a bootable DOS USB key.
2. Power on the system, then go to BIOS Setup by pressing F2 and go to "General > Boot Sequence > Boot List Option"
3. Change UEFI to Legacy of Boot List Option
4. Click "Apply", "Exit" to save changes and reboot system.
5. Press F12, then Select "USB Storage Device" and Boot to DOS prompt.
6. Run the file by typing copied file name where the executable is located.
7. After BIOS update finished, system will auto reboot .
8. Go to BIOS Setup by pressing F2 and go to General > Boot Sequence > Boot List Option"
9. Change "Legacy to UEFI Boot Option.
10. Click "Apply", "Exit" to save changes and reboot system.

--------------------------------------------------------------------------------
Note 1: You will need to provide a bootable DOS USB key. This executable file does not create the DOS system files.
Note 2: Please make sure you suspend BitLocker encryption before updating BIOS on a BitLocker enabled system.

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0 Kudos
Morac
2 Bronze

RE: Latitude E6530 A20 Bios update hanging Windows

I ended up having to create a bootable DOS USB stick and installing it that way.  Inconvenient, but it worked.