132132o
2 Iron

RE: Fingerprint login not working - Latitude E5470 - any ideas?

Hi, thanks for the reply.

The strange thing is that it works sometimes, but not often.

On my Vostro the fingerprint recognition works 100% even though its 5 years old, but this new Latitude is terrible, it works 20% of the time and I have to do it so many times to get it to work.

I tried updating then deleting and reinstalling the driver, but this did not help.
Updated drives from the Dell site, but no luck.

Des this indicate a hardware fault?

Thanks