BassemGamea
1 Nickel

question about warranty

Hello,

i want to ask a question about my laptop warranty and need an answer

i bought my dell Inspiron at 20/09/2016 and i got a small problem so i needed to use my warranty,

when i browsed on DELL site by Service Tag , i found that the warranty started 29/1/2016 and will finish 29/1/2017

so i want to know how it started before my buy day? and if that mean it was used before i bought it?

i am from Cairo - Egypt , and they said i will get 1 year since i bought and that no problem to go to them by it to cheek it

but i want to understand how it started before i buying it.

thank you

Bassem

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