RE: Latitude E4200 running Win7 SSD drive un-restorable "Cannot get Smart status" error

Hi Gord_Van,

Thank you for reaching out to Dell Community Forum.

Please run the on-board Dell diagnostics <F12> and capture any error code or message you receive. You can follow the instructions from the below link:

Please private message us the service tag of the system along with your email id, so that we can check on the system configuration.

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

DELL-Akshatha M
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