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Moderator

RE: Dell Inspiron 14z (5423) Switchable graphics, not switching.

Thank you for your message.


Were you able to use this feature earlier? Did this stop working after any particular update?


Update to the latest bios version from this link http://dell.to/2sWKYl3, update this even if you have the latest version. Restart the computer.


Download the graphic driver from this link http://dell.to/2sVgJvq & save to your desktop screen.


Download chipset driver from this link http://dell.to/2sWG5Zi & save to your desktop screen.


Open device manager- expand display adapter- right click on the ATI driver & click on uninstall (check the box that says delete driver) Do not restart the computer.


Install the graphic driver saved on your desktop (do not restart) followed by the chipset driver & restart the computer.


Try to force open the 3D application in high performance mode in Catalyst control center & check if it works.


Please click on my Dell username & send a private message with the service tag, registered name & email address.

Dell-SreejithR
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