1 Copper

Dell Inspiron 15 won't connect to internet

After my laptop updated to windows 10 automatically, it will no longer connect to the internet. It seems to "forget" that I even have wifi capability. I have a netgear wireless router and a charter modem. My only options under "network properties" are ethernet (realtek pcle gbe family controller - "not operational" and Bluetooth network connection (not available). I have not been able to use this laptop since May of last year. I checked for VPNS and there are none. I tried to download the driver for my laptop on a flash drive and it did not fix anything. I am so frustrated and at a loss. As a college student, this has made things nearly impossible for me for a year now. I got a new HP desktop for Christmas and it connects to the internet perfectly with no problem. Severely disheartened by my Dell computer that I used to love.

0 Kudos