Community Manager
Community Manager

RE: DELL XPS 13 - 9343 Regulary Crashing and Requiring Hard Reboot

Hi AshrafSuleman7,

Thanks for posting.

Apologies that your system is not working as expected.  

In researching this, other users have tried the Dell Hardware diagnostics on the system by pressing the F12 key on system startup, make a note any error codes.

Also check if the system's event logs to see if any errors are listed in os . That will help with troubleshooting.

Dell-Robert P
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To help us troubleshoot, please send us the Dell service tag number via a private message
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