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DELL Latitude E7240 when the docked screen when upside down

Hi All,

Good Day.

My DELL Latitude E7240 when docked the screen when turn upside down, however, it's fine on my laptop when undocked, this happens after my bag hit onto my keyboard. By right by pressing Windows and direction arrow together screen will turn but it's not happening on this laptop, restart and shutdown also same it's on landscape setting also, try on other user docking was the same. Appreciate if anyone here can advise me on.



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