XPS 15 9560 -- USB 3.0 does not recognize StarTech Ethernet Adapter
I purchased a "StarTech USB 3.0 to Gigabit Ethernet Adapter", but when I plug it in to either of the USB 3.0 ports of my new XPS 15 9560, the adapter is not recognized (no sounds / nothing shows up in Network Adapters / nothing). Both USB 3.0 ports are working for an external (Logitech) wireless mouse. I can also plug the same StarTech adapter into a Dell Latitude E6540 and it is correctly recognized.
I have updated BIOS (v 1.6.2 11/12/2017) and updated all drivers including:
- Realtek USB GBE Ethernet Controller Driver (2.43.2017.907 ,A08 12/14/2017)
- Thunderbolt Controller Driver (188.8.131.525 ,A03 7/20/2017)
- ASMedia USB Extended Host Controller Driver (184.108.40.206 ,A06 10/24/2017)
Any ideas / suggestions?