Since maybe a month or so my dell xps 13 (9360) has been unable to find my phone (OnePlus 5), my mouse (Logitech mx anywhere 2) and my headphones (Sony WH-1000XM2). When I first received my device I could connect my mouse , but now it refuses to be detected by windows 10 even though it is in pairing mode, the same issue has arisen for my phone and headphones.
I have tried:
- Reinstalling the latest drivers
- Restarting windows services
- Reinstalling the entire OS (win 10)
- Drain the battery
- Reset the bios
So far no dice
If anyone has other suggestions, thanks in advance.
Solved! Go to Solution.