Jakeolicious
1 Copper

Help! Hard drive failed!

Hi! I bought a Dell Inspiron 15 3541 about two years ago. About a year ago the screen froze, so I force shut down the laptop. When I turned it on, I was met with following message:

"Internal hard disk drive not found

To resolve this issue, try to reseat the drive.

No bootable devices-- strike F1 to retry boot, F2 enter setup menu, F5 enter PSA

So... I reseated it multiple times and nothing...

So what now? I'm not really a computer expert, all I really can do is replace the hard drive.

I recently found my computer again and would like the restore it. What do I do?

It came with Windows 8.1 already installed on it, then I upgraded to windows 10 if that helps at all

Tags (2)
0 Kudos