nsleight96
1 Copper

Inspiron 15 7000 gaming has grey vertical lines after opening the lid

I just got my laptop 2 days ago and it almost immediately started doing this to me. When I open the lid all I will see on it are gray lines with the mouse being a square shaped slightly off color gray line area. When it does this I have to completely power down my laptop to make it go away. Once I power it back on again it works perfectly fine though.

How do I fix this on my own or do I have to send it back to dell since its a faulty laptop? I really don't want to send it back though so any help would be greatly appreciated.