6 Indium

Re: Intel wireless 5100 will not connect to N



When you're on your laptop, you said that you can see other networks, which make ma believe that the problem id in your wireless router. A quick test would be to try connecting at a hot spot and see if you can connect.


I would probably try resetting the wireless router and start over using these recommended settings.



Update the firmware in your wireless router. Manufacturer's website, make & Model needed.

Broadcast SSID(You may want to change this to make it easier to connect)

Use WPA-PSK(TKIP) Security(WPA Personal). Most wireless devices work best with this type of security.

Mixed b and g mode(n if available)

Use channels 1, 6 or 11. Most devices work better on these channels.

Save and exit. Power everything off for 30 seconds. Power everything back on, wait 30 seconds, now try to connect.


If using any type of wireless devices, they will also need to be changed.





What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos