raju1111
1 Copper

Bluetooth suddenly stops working

Hi ! 

I have a dell studio 1558 laptop and it's got this Bluetooth problem. I use BT to connect to Internet through my phone as a modem. But sometimes it suddenly stops working and the BT icon vanishes from the taskbar. Every attempt to restart it by Wireless switch, or by restarting BT service/process fails. (this does not happen with WiFi, or any other connection though). The only way I get back Bluetooth ON again is if I put the system to sleep, or I shut down and Turn On (Hibernate, Restart, Log off doesn't work). And this happens more frequently while multitasking than normal use.

I am using Windows 7 Home premium (service pack 0).I have the latest Bluetooth module installed, latest system BIOS installed as available in the dell website. Is this software problem or hardware problem?

What should I do. Please help.......

0 Kudos
Moderator
Moderator

Re: Bluetooth suddenly stops working

raju1111,

 

Start, control panel, device manager, Bluetooth Radios, power management. Uncheck the box, allow the computer turn off this device to save power.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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