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Re: Error 692 There was a hardware failure in the modem [or other connecting device].

like what michaelC said, have you checked for the correct drivers if they are installed? you used highspeed internet and now you are using the dial up conenction? am i reading it right? like broadband connection before? if thats the case have you set the exact configuration for the modem that you have used. i encountered that problem before, sam error, i just re-istalled the modem, checked the configurations and i was connected in a snap. try reinstalling and reconfiguring those stuff, might help. gooDLucK! ciaO!
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